Categories: Commercial Real Estate, Self StoragePublished On: November 5th, 2025

by Jane H. Sauls, CCIM

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Categories: Commercial Real Estate, Self StoragePublished On: November 5th, 2025

by Jane H. Sauls, CCIM

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We’re thrilled to share that our very own Denice Hicks has been named the 2025 Manager of the Year by the Georgia Self Storage Association (GASSA)! The award was presented at this year’s GA/SC Southeastern Self Storage Conference & Tradeshow in Atlanta — an event that recognizes outstanding leaders who set the standard for excellence across the self-storage industry.

From New Beginnings to Industry Excellence

Denice began her journey with Sauls Storage Group in November 2020. At the time, she was re-entering the workforce as a stay-at-home mother, stepping into storage management with no prior industry experience — but plenty of determination, curiosity, and heart.

Over the past five years, Denice has done far more than learn the ropes. She has helped lease up two unmanned facilities, now oversees operations and staff training at a manned property, and has become a trusted leader, mentor, and friend to everyone she works with.

Her approach to customer service is simple but powerful: treat every customer with patience, kindness, and understanding. Whether she’s helping an elderly tenant navigate a mobile app or resolving a stressful move-in situation, Denice brings calm, compassion, and confidence to every interaction.

Leadership Beyond the Office

Denice’s responsibilities extend well beyond day-to-day operations and include:

  • Overseeing rent collection, delinquencies, and auctions with fairness and precision.

  • Managing bill pay and accounting across multiple facilities.

  • Preparing and submitting construction budget draws to keep projects on track.

  • Leading marketing, promotions, and social media campaigns that build awareness and drive traffic.

  • Coordinates community involvement through local car shows, chamber of commerce events, and more.

  • Serves as a mentor and motivator to her team — always ready with encouragement and even her signature natural remedies when someone needs a boost.


The Difference is Heart

From her first day, Denice has led with humility, curiosity, and heart. She has tackled every challenge — learning new systems, managing expansions, supporting our customers, and strengthening our team — with the kind of dedication that inspires everyone around her.

Denice embodies everything we value at Sauls Storage Group: integrity, community, and a commitment to people first. Her recognition as GASSA’s 2025 Manager of the Year is more than an award — it’s a reflection of the difference one person can make when they lead with purpose and passion.

Please join us in congratulating Denice on this well-deserved honor. We couldn’t be prouder to have her as part of the Sauls Storage family!


– Sauls Commercial Real Estate

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